Training & Enablement

Certified and customised training that builds lasting capability

Enhancing trust through independent assurance

RSS delivers accredited and tailored training across the frameworks that underpin modern IT governance, security, service management and AI.

Course Portfolio

What we train

Accredited and customised training, grouped by discipline so you can find the right course fast.

Service Management

ITIL 4 & ITIL v5

Service management foundation through advanced modules, aligned to the latest ITIL guidance.

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SIAM (Service Integration & Management)

Multi-supplier service integration operating models — Foundation and Professional.

Lean IT & Continuous Improvement

Waste reduction, value stream mapping and operational excellence.

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Business Relationship Management (BRM)

Building strategic partnerships between IT and the business.

Governance

GV

COBIT 2019

Governance and management of enterprise IT, implementation and assessment.

King IV / King V

Corporate governance codes — principles, practices and board-level application.

TOGAF

Enterprise architecture foundations and practical application.

Cloud Computing Fundamentals & Governance

Cloud concepts, operating models and governance.

Security & AI

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ISO/IEC 27001 & 27002

Information security management systems, controls and internal audit skills.

AI

ISO/IEC 42001

AI Management Systems (AIMS) — governance, risk and responsible AI.

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AI Foundation

Core AI concepts, terminology, opportunities and responsible, governed use.

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CISA / CISM / CGEIT

Preparation for leading audit, security and governance certifications.

Project, Agile & DevOps

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PRINCE2

Structured project management method — Foundation and Practitioner.

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PMBOK / PMP

Project management body of knowledge and PMP exam preparation.

Agile & Scrum

Agile ways of working, Scrum roles, events and delivery practices.

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SAFe (Scaled Agile)

Scaling agile across teams and portfolios with the SAFe framework.

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DevOps

DevOps culture, CI/CD, automation and collaboration for faster, reliable delivery.

Service Desk

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Service Desk Standards (SDA & SDM)

SDI Service Desk Analyst and Service Desk Manager standards and best practice.

Delivery Options

Flexible, tailored to your team

Training can be delivered as certified public courses or customised in-house programmes shaped around your environment, tools and maturity.

  • Certified courses
  • Customised in-house
  • Instructor-led
  • Assessment & exam prep

Request a course schedule

Pick your preferred dates on the 2026 calendar below and send us a request.

Choose dates & book
2026 Training Calendar

Book a course

Choose your preferred date on the 2026 calendar, tell us which course you need, and send your request. We’ll confirm availability and details by email.

Month 2026
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Only 2026 dates from today onward can be selected. Add an alternative date in the form if you’re flexible.

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